Solution
The printer will need to be repaired power off the printer and contact service

Power off the printer and contact a Authorized Service Provider (U.S. only) or the Local Xerox Support Center for printer repair.

This problem is not fixable by an enduser and will most likely require the printer to be disassembled to a certain degree and an internal printer part replaced.




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http://www.xerox.com/office/out98kb/,solution=15392